Q&A
Q&A
How to choose the perfect wig?
We only do customized wigs; therefore we need to know your desired:
Start with the fun part! Choose your desired style, length, density & color. Afterwards there is a guide here for you to see how to measure, so the wig will fit you perfectly.
You are also welcome to attach a photo of your desired wig.
You can order through our website or simply write us a DM on our Instagram page: @moccahaircollection
If you have any further questions, you are more that welcome to contact us on our IG page, FB Page or email info@moccahaircollection.com
When will I get my wig after I’ve placed my order?
1-10 weeks.
We strive to do our best to get the order to you as soon as possible, but good quality wigs take time to produce. We send your order to our wig maker as soon as the payment is accepted. The wig making time can vary between 1-8 weeks depending on the requirements. When the wig is done, it will be sent to us, so that we can quality check, and thereafter we are sending it to you.
Thank you for your patience.
Is it difficult to apply?
Absolutely not. All of our wigs are super easy to apply. Our lace wigs might need a bit of glue or wig tape on the top or on the sides, but our silk tops won´t need it and you can put it on easily.
All of our wigs have pins inside, so your wig will remain secure when you wear it.
Please note that a wig cap + a comb is included in your box
How long does the wigs last?
If you treat the wig gently, with care and follow our instructions, it can last 2+ years in everyday use. If you wear it once in a while or change wigs frequently, it will last much longer. Also, dark hair last longer that colored hair since it hasn't been processed.
How do I take proper take care of my wig:
Please see our guide here: How to take care guide
Do you ship worldwide?
Yes.
Tax, freight and duties?
We cover all Tax, duties and freight expenses.
How long does it take before I have my wig?
We do strive our best to get it to you as quickly as possible, and since all of our wigs require customizing, please be aware that it can take everything from 1 week to 10 weeks before you receive it. Thank you for your patience.
Can my wig fall off
Don´t worry, your wig will not fall off or get blown off by the wind.Our wigs are made individually from your specified measurements. The wigs have pins inside to secure it and the wig is also adjustable.
What´s the cap construction of the wig?
All of our wigs are lace front wigs, but most of them will be ventilated with a parting in the middle, so basically you get a 2in1 wig - you have the parting in the middle, but at the same time you have the freedom to part it however you like.
How do I cut the lace off my wig?
You can find our guide here: